Push-to-talk voice
Group and private calls that connect in a heartbeat, with the right to speak handed out by priority.
- Group, private and broadcast calls
- Emergency and imminent-peril alerts
- Scan lists and late entry into live calls
Mission-critical communications, as a service
Push-to-talk your teams can count on.
Voice, messaging and live video for public safety and critical operations, on the phones and rugged devices your people already carry. Bridged to your radio network, run from one web panel.
- Free trial, no payment
- Monthly licenses per user
- LTE, 5G and Wi-Fi
End-to-end encrypted calls, messages and video
Built on the 3GPP mission-critical standards
P25 and DMR talkgroups in the same app
Android, rugged handhelds and dispatch desktop
Product
Voice, data and video. One service.
Every user gets push-to-talk; add messaging and video for the people who need them. Same groups, same rights and the same encryption across all three.
Messaging and data
Short messages, status and files to a person or a whole group, delivered even when a device was briefly out of coverage.
- Group and one-to-one messages
- Files and status updates
- Location reporting to dispatch
Live video
Show dispatch or the whole team what you see, from the scene, in real time.
- Video calls and live streams
- From the field to dispatch
- Shared with a group in one tap
Emergency first
One press raises an emergency: it overrides every other call and alerts the group and dispatch.
Built for the field
Hardware PTT keys on rugged handhelds, Bluetooth and wired headsets, speaker mics.
Dispatch desktop
Dispatchers monitor and talk on many groups at once from a desktop console.
Call a role
Reach “Engine 7 driver” or “Duty dispatcher”: whoever holds the role answers.
Regroup in seconds
Join groups into one for an incident, then hand them back when it is over.
Know where people are
Devices report their location to dispatch under the rules you set.
Radio interworking
Your radio network, in the app.
Keep the radios you have. Mission Critical X brings your P25 and DMR talkgroups onto phones and the dispatch desktop, in the same channel list as your push-to-talk groups, so people off the radio network still hear what matters.
A gateway at your radio site connects the two. Talk to us about your system.
- Radio talkgroupsP25 · DMR
- Site gatewayat your radio site
- Mission Critical Xencrypted service
- Phones and dispatchnext to your groups
Security
Secure from the handset up.
Critical traffic needs more than a password. Security is built into every layer, not bolted on.
End-to-end encryption
Calls, messages and video are encrypted with keys issued per user and per group.
Your organization, walled off
Organizations never see each other’s users or groups. Share a group only with partners you choose.
Two-step sign-in for admins
Administrators sign in with a password and a one-time code from an authenticator app.
Activation codes for devices
Each user activates the app with a one-time code from their administrator: no shared passwords.
Admin panel
Run your organization from one web panel.
- Add users and choose their services
- Set groups in order: channel 1, 2, 3 on every device
- Templates for crews and dispatchers, applied to many users at once
- Share groups with partner agencies
- Licenses, renewals and a full activity log
Getting started
On the air in four steps.
- Create your account
Your name, email and a password. Nothing to install.
- Start the trial or buy licenses
Your organization is created with them; you are its administrator.
- Add users and groups
One by one, or apply a template to many at once.
- Hand out activation codes
Users enter the code in the app and they are on the air.
Store
Simple monthly licenses, per user.
Every user needs a push-to-talk license; data and video are optional add-ons. No contract: licenses run month by month.
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Questions
How does the free trial work?
Create an account and start the trial from the admin panel. Your organization gets licenses for every service for a limited time, with no payment. Buy licenses whenever you are ready to keep going.
Which devices work?
Android phones and rugged handhelds, including hardware PTT keys, Bluetooth and wired headsets and speaker mics, plus a desktop console for dispatchers.
Is there a contract?
No. Licenses run month by month. Renew the ones you need from the admin panel.
What happens when licenses run out?
Your users keep working through a short grace period. After that, the most recently added users are paused until licenses are back, and they resume on their own.
Can we talk with other agencies?
Yes. Your administrator can share groups with partner organizations, so mutual-aid teams talk on the same channel while each agency keeps its own users private.
Does it work with our radios?
Mission Critical X brings P25 and DMR talkgroups into the app through a gateway at your radio site. Talk to us about your system.
Ready when it matters.
Set up your organization in minutes and try every service for free.